Terms & Conditions

Continuum Senior Care Consulting LLC

Effective Date: November 5, 2026

Welcome to Continuum Senior Care Consulting LLC ("Continuum," "we," "our," or "us"). These Terms & Conditions govern your use of our website and provide general information about our senior care consulting, senior living placement, and communication services.

By using our website or requesting services, you acknowledge these Terms & Conditions. Additional agreements may apply to specific consulting or placement services.

1. About Our Services

Continuum Senior Care Consulting LLC provides nurse-led senior care consulting, senior living placement assistance, healthcare navigation, and care transition support for older adults and families throughout Minnesota.

Our services may include:

Assisted living and memory care placement guidance.
Senior living community recommendations and tour coordination.
Aging-at-home planning and healthcare navigation.
Hospital, rehabilitation, and senior living care transition support.
Ongoing care coordination and consulting.
Communication with senior living communities and healthcare professionals.

Services are individualized based on client needs, preferences, and the scope of assistance requested.

2. Free Senior Living Placement Assistance

Continuum offers senior living placement assistance at no cost to families.

This service may include discussing care needs, identifying potential communities, coordinating tours, facilitating communication, and assisting with preliminary admissions documentation.

Continuum may receive referral compensation from participating senior living communities when a placement is completed.

Referral arrangements do not guarantee admission, availability, pricing, or acceptance by any senior living community.

Families maintain the right to independently evaluate and select their preferred care setting.

3. Paid Senior Care Consulting Services

Certain services, including comprehensive senior care consultations, healthcare navigation, aging-at-home planning, and ongoing care coordination, may require payment.

Applicable fees, payment arrangements, cancellation policies, and service expectations will be communicated before paid services begin.

A separate Client Service Agreement may be required for paid consulting engagements.

4. Complimentary Discovery Calls

Continuum may offer free introductory discovery calls to discuss general care concerns, answer initial questions, and determine how our services may help.

These calls are informational and do not constitute a comprehensive clinical assessment, medical diagnosis, or formal treatment plan.

5. Professional Services and Limitations

Continuum is a nurse-led senior care consulting and navigation business.

Unless separately agreed upon and legally authorized, our services do not replace medical evaluation or treatment, emergency services, legal or financial advice, direct nursing care, or ongoing medical supervision.

Recommendations are based on information available at the time of consultation and should not replace advice from an individual's treating healthcare professionals.

If you are experiencing a medical emergency, call 911.

6. Senior Living Community Information

Continuum strives to provide accurate information regarding senior living options and available services.

However, community pricing, availability, staffing, licensing, admission requirements, and care capabilities may change without notice.

Continuum does not own, operate, or control independently managed senior living communities.

Final admission decisions, care plans, service agreements, and charges are determined by the receiving community.

7. Client Responsibilities

Clients and authorized representatives agree to provide accurate and reasonably complete information relevant to requested services.

Clients should notify Continuum of significant changes in care needs, preferences, or circumstances that could affect recommendations.

Appropriate authorization may be required before Continuum obtains or shares confidential healthcare information.

8. Privacy and Confidentiality

Continuum respects client privacy and handles personal information in accordance with applicable laws and our Privacy Policy.

Personal or care-related information may be shared with authorized healthcare providers, senior living communities, or service partners when necessary and permitted to coordinate requested services.

For additional information, please review our Privacy Policy:

https://www.continuumsenior.com/privacy

9. SMS Terms of Service

By opting into SMS communications from Continuum Senior Care Consulting LLC through a website form, appointment scheduling form, or another documented consent method, you agree to receive informational and conversational text messages related to your inquiries and requested services.

Types of SMS Messages

Messages may include:

Appointment confirmations and reminders.
Responses to inquiries and consultation requests.
Senior living placement updates and coordination.
Senior living community tour scheduling and confirmations.
Care consulting and service-related communications.
Follow-up messages regarding requested assistance.

SMS Messaging Disclosures

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at https://www.continuumsenior.com.
Consent to receive SMS messages is not a condition of purchasing or receiving services.
You may withdraw your consent to receive text messages at any time.

SMS Privacy

Continuum Senior Care Consulting LLC does not sell, rent, or share mobile opt-in information or SMS consent with third parties or affiliates for marketing or promotional purposes.

Standard SMS messaging may not be a secure method for communicating sensitive healthcare information. Clients should avoid transmitting confidential medical records or detailed health information through ordinary text messages.

SMS Policy Links

Privacy Policy: https://www.continuumsenior.com/privacy

Terms of Service: https://www.continuumsenior.com/terms-and-conditions

10. Website Use

Visitors agree to use our website lawfully and responsibly.

Unauthorized access, interference with website functionality, misuse of website content, or attempts to compromise security are prohibited.

Information published on this website is intended for general informational purposes and may be updated without notice.

11. Intellectual Property

Unless otherwise indicated, website content, original text, branding, graphics, logos, and other materials are the property of Continuum Senior Care Consulting LLC or their respective owners.

Materials may not be reproduced, distributed, or used commercially without appropriate authorization.

12. Third-Party Websites and Services

Our website may contain links to external websites, appointment scheduling platforms, senior living communities, or other service providers.

Continuum does not control independently operated third-party websites and is not responsible for their content, policies, or business practices.

13. No Guarantee of Outcomes

Continuum strives to provide thoughtful, individualized guidance and coordination.

However, we cannot guarantee admission to a particular senior living community, placement timelines, healthcare outcomes, service availability, or the performance of independent providers.

14. Changes to These Terms

Continuum may update these Terms & Conditions periodically to reflect changes in our services, operations, technology, or applicable legal requirements.

Revised terms will be posted on our website with an updated effective date.

15. Contact Information

For questions regarding these Terms & Conditions or our SMS communications, please contact: